Privacy Policy


Who we are
stonecrossgardencentre.co.uk is delivered by Stone Cross Garden Centre on behalf of Stone Cross Nurseries Ltd. We are committed to protecting the privacy of all personal information obtained from you during any visits to the stonecrossgardencentre.co.uk website.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you choose to provide to us in connection with the stonecrossgardencentre.co.uk website (this “Website”) will be processed. Stone Cross Nurseries does everything possible to keep peoples privacy where possible

What information do we collect

This Website may collect and process data that you provide to us about you, for example through filling out forms, and other information that we automatically collect from you.

Linking to other websites

stonecrossgardencentre.co.uk contains links to affiliated websites.

A link to a third-party website does not imply endorsement – you must use your own judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.

We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.

Websites that we link to may have ‘Terms and conditions’ that are different from ours. Do not assume that our ‘Terms and conditions’ apply to other websites

Security and virus protection
No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.

We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.

We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.

Information we collect from you
Information that we may automatically collect in relation to your visits to this Website does not identify you personally. It provides us with data about how you use stonecrossgardencentre.co.uk/ and engage with us. We use this information to improve our services and make them more useful to you. The information we collect includes some or all of the following:

+ Technical information
We collect your Internet Protocol (IP) address and details of which type of web browser you used.

+ Information about your visit to this Website
We collect data about your visit to the website. Once again this information does not identify you personally. This data includes:

We collect information on how you use the site, through cookies.

What we do with the information we collect

We use the information that we collect to understand your needs and provide you with a better service, including the following:

How long do we keep your information?
We will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. Information will be stored and then destroyed.

The only exceptions to the periods mentioned above are where:

Your rights
As an individual whose personal data is processed by Stone Cross Nurseries Ltd, you have:

+ The right to be informed
Transparency is a key requirement of data protection law. You have the right to be informed about the collection and use of your personal data. This privacy notice is designed to provide you with the information needed to allow you to see how and why your personal data is used when visiting this website.

+ The right to access the data we hold on you
You also have the right to ask for the personal data that we have about you to increase your awareness of and allow you to verify the lawfulness of the processing. To protect your privacy we may ask you to verify your identity.

+ The right to have your data rectified if it is inaccurate
If you believe that personal data we hold on you is inaccurate or misleading then you have the right to request that it is rectified.

+ The right to erasure (in limited circumstances)
In some circumstances, you can ask for your personal information to be deleted, for example:

Please note that we cannot delete your information where:

+ The right to have your data restricted or blocked from processing
In certain circumstances if you raise a complaint on how we have handled your personal data, you may also request that we ‘restrict processing’ meaning that the data will be preserved from further processing ‘as evidence’ either while we investigate your complaint or to support your complaint to the ICO.

+ The right of data portability (in limited circumstances)
Where you have provided your personal data directly to us that is processed by automated means and is done so purely on the basis of your consent, then you will have the right to obtain and reuse your personal data in an electronic format for your own purposes across different services.

+ The right to object to direct marketing
You have an unconditional right to object to direct marketing at any time. As noted within this privacy notice stonecrossgardencentre.co.uk will not send you direct marketing without your consent and you can withdraw your consent at any time by selecting the ‘unsubscribe’ link within each email.

+ The right to object to processing of your personal data
Processing is the term under data protection law that describes all uses of your personal data. This will include the collection, sharing, storage, retention and destruction of your data.

You have the right to object any aspect of our processing of your personal data:

If you would like to exercise your right of access in relation to information held on you by Stone Cross Nurseries Ltd email plants@stone-cross-nurseries.co.uk

Changes to this privacy policy

Future changes to this Website’s Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.

How can you make a complaint about how your data is processed?

n the first instance, individuals should contact us here at Stone Cross Nurseries Ltd with any concerns or complaints on how your data is being collected or processed. Complaints should be addressed to:

Stone Cross Nurseries Ltd
Stone Cross Garden Centre
Dittons Road
Stone Cross
East Sussex
BN24 5Et

 

Alternatively you can email your complaint to plants@stone-cross-nurseries.co.uk.

Or call 01323 488188

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